Privacy Policy

Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Profile information (photo, bio, skills, certifications)
• Payment information (processed securely through third-party providers)
• Communications with other users and customer support
• Reviews, ratings, and feedback

Automatically Collected Information

When you use our platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, interactions)
• Location data (with your permission)
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and promotional offers
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and security issues
• Personalize your experience and provide relevant content

We may share your information in the following situations:

• With Other Users: Your profile information and reviews are visible to other users
• With Service Providers: We may share information with third-party vendors who perform services on our behalf
• For Legal Reasons: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets
• With Your Consent: We may share information when you give us explicit permission

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers
• Employee training on data protection and privacy

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at privacy@localservicemarketplace.com

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about cookies, please see our Cookie Policy. You can also review our Terms of Service.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.